Small Business VoIP Service Plans

 

 

In this section:

Virtual Attendant
Virtual Attendant allows an existing Virtual Office company to add subsequent auto-attendants with separate menus while using common Virtual Office unlimited and/or metered extensions and/or ring groups from another system. Virtual Attendant can be sold as a stand alone product with as few as one Virtual Extension. Virtual Attendant works with all the Virtual Office options including Virtual Numbers and toll-free numbers for inbound calling options; Virtual Extensions to connect wired, cell, home phones and other Virtual Office physical extensions and/or ring groups for sharing extensions with multiple company attendants.

You can expand Virtual Attendant to a full-scale inbound and outbound calling solution by adding the Virtual Office unlimited extension and metered extensions options. The Virtual Attendant base package includes a main number (a Virtual Number) and the auto-attendant. To connect to existing Virtual Office extensions, add the necessary Virtual Extensions to a Virtual Attendant and forward them to your existing Virtual Office lines and/or ring groups.

Find out about how Virtual Attendant can help your business.

Unlimited Extension
Unlimited Extension is our flagship extension service for Virtual Office and Virtual Attendant providing unlimited calling to the U.S., Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, United Kingdom. An unlimited extension includes unlimited worldwide network calls with any 8x8 subscriber, business class voicemail, a unique direct inbound dial (DID) telephone number, auto-attendant routing and switchboard viewing. Calls to mobile phones, premium, special, and information service numbers are not included in the unlimited international destinations.

Metered Extension
Metered Extension is just like our current unlimited extension differing only in price and the minutes included. The Metered Extension plan offers 250 minutes of calling to the US and Canada, + 2.9 cents a minute thereafter, and any international tolls. A metered extension includes voicemail, a DID, auto-attendant routing and switchboard viewing.

Unlimited Fax Extension
VoIP subscribers no longer need to settle for "hit or miss" faxing over their business Internet phone service line. Unlike other VoIP providers who offer "best effort" faxing capability, 8x8 provides the industry's most reliable fax solution based on the T.38 ITU standard for sending faxes across IP networks in a real-time mode. By utilizing the T.38 fax protocol, 8x8 real-time fax service performs as reliably and seamlessly as traditional fax service. Not only will 8x8 fax services work with all fax machine brands, they also cost less than a separate fax line from a landline phone company.

Service plan includes:
- Unlimited incoming and outgoing faxes in the US and Canada
- International faxes billed at 8x8 International rates

Metered Fax Extension
VoIP subscribers no longer need to settle for "hit or miss" faxing over their business Internet phone service line. Unlike other VoIP providers who offer "best effort" faxing capability, 8x8 provides the industry's most reliable fax solution based on the T.38 ITU standard for sending faxes across IP networks in a real-time mode. By utilizing the T.38 fax protocol, 8x8 real-time fax service performs as reliably and seamlessly as traditional fax service. Not only will 8x8 fax services work with all fax machine brands, they also cost less than a separate fax line from a landline phone company.

Service plan includes:
- 300 minutes of outgoing faxes plus unlimited incoming faxes
- Extra domestic outgoing fax minutes billed at 3.5 cents
- International faxes billed at 8x8 International rates

Metered Fax Extension – Second Port Activation
Existing 8x8 business subscribers can also order Fax Extension - Second Port Activation through the 8x8 Self Service portal. The Second Port Activation fax extension utilizes an available 2nd line port in their existing BPA430 or BPA410 adapter which lowers the activation cost.

The 8x8 Metered Fax Extension – Second Port Activation service plan includes 300 minutes of outgoing faxes plus unlimited incoming faxes. Extra domestic outgoing fax minutes are billed at 3.5 cents and International faxes are billed at 8x8 International rates.

To order this Service, login to your account on the 8x8 Self Service portal and select "Fax Plans" followed by "Metered Fax Extension-2nd Port" from "Add-On Services".

Global Extension
Unlimited Global Extension is just like our Unlimited Extension with the additional benefit of unlimited calls to select international locations. Calls to mobile phones, premium, special, and information service numbers are not included in the Global international destinations.

Select international locations included are:

Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Moscow-Central, Moscow-Suburb, St. Petersburg, Spain, Sweden, Switzerland, and United Kingdom.

Asia: Australia, Japan, Malaysia, New Zealand, South Korea, Taiwan, China, Hong Kong, and Singapore.

Latin America: Chile, Sao Paulo, Caracas, Mexico City, Monterrey and Guadalajara.

Middle East: Israel.

US territories: Puerto Rico, U.S. Virgin Islands, and Guam.

International rates apply to all other locales not mentioned above.

Virtual Office IP Phone Annual
Pay for a year's worth of Virtual Office business phone service up front and save up to $130 over the monthly Virtual Office Unlimited Extension calling plan. Virtual Office IP Phone Annual plan offers unlimited local and long distance calling in the U.S., Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain and United Kingdom, unlimited in-network calling to other 8x8 Virtual Office subscribers worldwide; low International calling rates and powerful calling features. All 8x8 Virtual Office calling plans come with an unconditional 30-day money back guarantee.* Choose from our latest 8x8 Virtual Office IP Phones: 6753i, 6755i, and 6757i CT.

Virtual Extension
Virtual Extension, an extension not associated with a physical Virtual Office telephone, is great for information only mail boxes announcements such as addresses, driving directions, promotional offers and product tips. The Virtual Extension includes a mailbox, auto-attendant routing, limited switchboard viewing and a DID for direct and outbound forwarding. 2.9 cent per minute charge for forwarding to a outside PSTN (non-8x8) line.

Unlimited Virtual Extension
Unlimited Virtual Extension, an extension not associated with a physical Virtual Office telephone, is great for information only mail boxes announcements such as addresses, driving directions, promotional offers and product tips. The Unlimited Virtual Extension includes a mailbox, auto-attendant routing, limited switchboard viewing and a DID for direct and outbound forwarding. Unlimited call forwarding to a outside PSTN (non-8x8) line.

Overhead Paging
8x8 offers an inexpensive way to implement company-wide overhead paging service to multiple locations by adding an Overhead Paging Extension to your existing Virtual Office system. An 8x8 Phone Adapter enabled with Overhead Paging service can integrate seamlessly with your current Overhead Zone Paging system to provide service over your existing 8x8 network.

Key Benefits:

• Utilizes your existing Ethernet network (unlike competitive VoIP solutions)
• Enables simultaneous overhead voice paging to multiple locations within a single facility, nearby or branch office buildings or to remote locations using the Internet
• Allows single- or multi-zone paging at any or all locations
• Lets you efficiently communicate company-wide emergency alerts or general announcements, saving both time and money while improving communication
• Connects directly to 8x8 Virtual Office System and is compatible with any type of telephone port

Business Basic
The Business Basic calling plan is a VoIP telephone service that includes a single direct-inbound-dial line with a basic business feature set that includes voicemail, caller ID, call waiting, three-way calling, find me/follow-me, simultaneous ring, call forwarding, 7 digit local dialing and more. Business Basic calling plans include unlimited calling to the U.S. and Canada.

Softalk Office
Please note: 8x8 Softalk Office is currently only available to 8x8 existing customers. Customers can order this service through the 8x8 Self Service portal.

8x8 Softalk™ Office, a PC-based softphone for use with the 8x8 Virtual Office hosted PBX phone service for business, is ideal for road warriors and telecommuters. Softalk Office gives 8x8 Virtual Office subscribers access to a full-featured Virtual Office softphone extension directly from a personal computer without the need for a separate Virtual Office telephone. An easy-to-use graphic keypad functions as the main user interface, allowing for quick access to both basic and advanced Virtual Office calling features. Additionally, Softalk Office enhances the already robust PBX feature set of the Virtual Office service by enabling videoconferencing between as many as six participants simultaneously.

Softalk Office users have access to the same corporate-class PBX calling features offered with the 8x8 Virtual Office service. Key features include:

• Unlimited worldwide in-network calling
• Multi-user videoconferencing capabilities (H.264 Video Codec)
• Customizable auto-attendant
• Conference bridge
• Non-blocking line service with a unique direct dial number
• Powerful business-class voicemail with email delivery
• One number follow me, find me
• Microsoft Outlook integration

The service plan includes 200 minutes incoming and outgoing calls within U.S. and Canada. Additional minutes will be billed at 3.5 cents per minute, with outgoing international minutes billed at the current 8x8 international rates.

Softalk currently works with Microsoft Windows 2000 and Windows XP.

 

 

In this section:

Shared Line Unlimited Extension
Shared Line Unlimited Extension provides unlimited shared calling among multiple IP Phones to the U.S., Canada, Puerto Rico, Guam, US Virgin Islands,France, Ireland, Italy, Spain, United Kingdom. A shared line unlimited extension includes unlimited worldwide network calls with any 8x8 subscriber, business class voicemail, a unique direct inbound dial (DID)telephone number, auto-attendant routing and switchboard viewing. This plan isonly available for IP Phones. Calls to mobile phones, premium, special, and information service numbers are not included in the Global international destinations.

Shared Line Metered Extension
Shared Line Metered Extension is just like our Shared Line Unlimited Extension differing only in price and the minutes included. The Shared Line Metered Extension plan offers 250 minutes of shared calling among multiple IP Phones to the US and Canada, + 2.9 cents a minute thereafter, and any international tolls. A metered extension includes voicemail, a DID, auto-attendant routing and switchboard viewing. This plan is only available for IP Phones.

Shared Line Global Extension
Shared Line Unlimited Global Extension is just like our Shared Unlimited Extension with the additional benefit of unlimited shared calling among multiple IP Phones to select international locations. This plan is only available for IP Phones. Calls to mobile phones, premium, special, and information service numbers are not included in the Global international destinations.

Select international locations included are:

Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Moscow-Central, Moscow-Suburb, St. Petersburg, Spain, Sweden, Switzerland, and United Kingdom.

Asia: Australia, Japan, Malaysia, New Zealand, South Korea, Taiwan, China, Hong Kong, and Singapore.

Latin America: Chile, Sao Paulo, Caracas, Mexico City, Monterrey and Guadalajara.

Middle East: Israel.

US territories: Puerto Rico, U.S. Virgin Islands, and Guam.

International rates apply to all other locales not mentioned above.

IP Phone Basic Extension
The IP Phone Basic Extension offers 5.9 cents a minute calling to the U.S. and Canada. This plan is only available for IP Phones.

In this section:

Toll Free Virtual Number
Toll-free numbers provide U.S. callers the ability to phone you for no charge regardless of your location worldwide. 8x8's toll-free service costs a fraction of what traditional telephone service providers charge. Our toll-free number plan offers you a flat monthly fee that includes 100 minutes of inbound toll-free calls and 4.5 cents a minute thereafter.

Toll Free Virtual Number, 1500
Toll-free numbers provide U.S. callers the ability to phone you for no charge regardless of your location worldwide. 8x8's toll-free service costs a fraction of what traditional telephone service providers charge. Our toll-free number plan offers you a flat monthly fee that includes 1,500 minutes of inbound toll-free calls and 2.9 cents a minute thereafter.

Toll Free Virtual Number, 10000 min
Toll-free numbers provide U.S. callers the ability to phone you for no charge regardless of your location worldwide. 8x8's toll-free service costs a fraction of what traditional telephone service providers charge. Our toll-free number plan offers you a flat monthly fee that includes 10,000 minutes of inbound toll-free calls and 2.9 cents a minute thereafter.

Toll Free Virtual Number, 20000 min
Toll-free numbers provide U.S. callers the ability to phone you for no charge regardless of your location worldwide. 8x8's toll-free service costs a fraction of what traditional telephone service providers charge. Our toll-free number plan offers you a flat monthly fee that includes 20,000 minutes of inbound toll-free calls and 2.9 cents a minute thereafter.

Virtual Number
A Virtual Phone Number is a second number that when called, rings to a primary 8x8 line. Virtual Phone Numbers can be from most area codes in the U.S., thereby providing enormous savings to people phoning you from that selected area code. A Virtual Phone Number essentially eliminates long-distance toll charges for anyone calling within that number’s area code.

International Virtual Number
An International Virtual Number is an inbound international number that rings to a primary 8x8 line and allows people who call you from outside the US to reach you through an international number local to their area and country code. (See International Virtual Numbers list for available countries)

 

Cost:
$175.00*
$49.00 for each additional phone installation
Custom Quotes for Large Installation Projects

* Pricing quoted is for up to 2 extensions and vary based upon number of extensions, location and on-site requirements. Call 866-369-3007 for more information.

Cost:
$19.99 per month per concurrent session
$9.99 one-time activation
No Equipment Fees
No Shipping Fees

 

** Applies to new business orders only.

 

Cost:
$39.99 $29.99 per month ($24.99 per month for existing customers)
$369.00 $325.00 per year ($240.00 per year for existing customers)